How to reach us by phone
Call Novi Porta Pros direct at our main line during business hours. We pick up calls about portable toilet placement, septic pumping service, restroom trailer rental and emergency repairs. After hours, an automated system routes urgent calls to our on-call dispatcher. That dispatcher handles burst pipes, overflowing tanks and sanitation failures that can't wait until morning. We also staff a text line for quick questions about porta potty rental cost or delivery schedules.
How to reach us by email and online form
Email works best for quotes on storage container rental, detailed project timelines and multi-unit orders. Our team responds within 2 business hours during weekdays. You'll also find a contact form on this site that feeds directly to our office. Use it to request a callback or ask about temporary fence rental and handwashing station rental. For events in Novi that need multiple portable restroom rental units, the form lets you upload a site map so we can quote delivery accurately.
Hours and service area
Novi Porta Pros operates Monday through Friday 7 a.m. to 5 p.m. and Saturday 8 a.m. to 2 p.m. Dispatch runs 24 hours a day. We cover Novi and deliver within 8.4 miles west to Lyon, 9.5 miles north to Commerce, 8.1 miles east to Farmington, 5.5 miles northwest to Wixom, and 14.4 miles southeast to Redford. If you're outside that area, call anyway, we handle special requests. A standard portable toilet rental holds 60 to 70 gallons per ANSI/PSAI Z4.3 baseline service intervals, so we know how often your site needs service and can plan a pickup schedule that works.
Can I get a quote over the phone?
Yes. Have your dates, site address in Novi and unit count ready. We'll quote standard porta potty rental and deluxe flushable porta potty right there and email a formal estimate within the hour if you need it in writing.
What if my event or job is urgent?
Call dispatch immediately. For emergency septic backup, burst lines or overflowing facilities, we dispatch a service truck same-day in Novi. For emergency porta potty rental we typically deliver within 4 hours if you call before 2 p.m.
Do you deliver on weekends?
We deliver Monday through Saturday. Sunday delivery is rare but possible for events, ask the dispatcher. A roll-off dumpster rental weekend delivery or weekend porta john rental runs higher than weekday rates because crew availability tightens.
How do I book a monthly porta potty rental?
Call or email with your start date, end date, unit type and number of users. We'll verify delivery access, a roll-off needs about 60 feet of straight clearance behind the truck, and confirm your address in Novi. Then we send a contract and payment instructions.
What documents do I need for placement?
Site photos help. For construction work under OSHA 1926.51(c), we need your worker count so we size toilets correctly: 1 facility for 20 or fewer workers, then 1 toilet seat and 1 urinal per 40 workers up to 200 employees. For ada accessible porta potty placement, confirm that your site has a stable, firm surface per ADA Standards section 302.1 and a 60 inch diameter turning circle per ADA Standards section 304.3.1 nearby.
Next step
Get a delivery date
Tell us the address, the dates and the headcount. We size the order and confirm the route.